Frequently Asked Questions

Everything you need to know about your beauty journey with Adorn Cosmetics.

Are Adorn Cosmetics products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Adorn Cosmetics products are 100% cruelty-free and vegan, meaning we never test on animals or use animal-derived ingredients.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products for a full refund or exchange, minus shipping costs.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

Are your products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application, especially if you have known allergies.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.